What will become compellingly important is absolute clarity of shared purpose and set of principles of conduct sort of institutional genetic code that every member of the organization understands in a common way, and with deep conviction.
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Dee Hock was born in North Ogden, Utah. He is an American businessman. He is the founder and former CEO of the Visa credit card association. In 1968, Hock was an official of a local bank in Washington State that was franchised by the Bank of America to issue its credit card brand, BankAmericard. Through a series of unlikely accidents, Hock helped invent and became chief executive of the credit system that became VISA International. He was inducted into Junior Achievement's U.S. Business Hall of Fame in 1991, and the Money magazine hall of fame in 1992. Hock has authored a book on the subject, Birth of the Chaordic Age with an edition named One from Many: VISA and the Rise of Chaordic Organization which includes two new chapters.
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