One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave and pound his fist: ‘It’s all about the customers!’ And he was right. He was also right that, at that time, retailing was devoid of really talented people; he urged me to go in that direction.
If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.
Cricket is the greatest game that the wit of man has yet devised.- Sir Pelham Warner
Advertising is selling Twinkies to adults.- Donald R. Vance
The struggle of the male to learn to listen to and respect his own intuitive, inner prompt...- Herb Goldberg
Each generation of the church in each setting has the responsibility of communicating the ...- Francis Schaeffer
Each had defended his own country; the Germans Germany, the Frenchmen France; they had don...- Ernst Toller
Comments on: "Thomas G. Stemberg Quotes: If a customer walks out without shoes, you really want to find out..."
At the Harvard Business School, I really felt I had gained the ability to resolve difficult issues. But I also felt that I wasn’t in the mainstream with my fellow students. During job-hunting season, for example, everybody shaved their beards for interviews. I thought, ‘This is crazy.’ So I grew a beard.
|Birth:||18th January, 1949|
|Profession:||Businessman, Capitalist, Chairman, Chief Executive Officer, Founder|
Thomas G. Stemberg is an American businessman and venture capitalist. He is a pioneer of the office supplies superstore industry, most notably for founding office supply retail chain Staples Inc. with Leo Kahn.
Quote of the day
Our mission is to motivate, boost self confiedence and inspire people to Love life, live life and surf life with words.