James Sinegal Quotes

It doesn’t do much good to have a quality image, whether it’s with the facility or whether it’s with the merchandise, if you don’t have real quality people taking care of your customers.

When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen.

Everybody is watching you every minute anyways. If they think the message you’re sending out is phony, they’re going to say, ‘Who does he think he is?’ It’s again good business. But it is also an obligation.

If you’re going to say to all the people that you’re working with, ‘We want you to treat the customers honestly; don’t lie and don’t cheat,’ it is somewhat hypocritical if you’re not following the same rules.

If somehow a proclamation were made that C.E.O.’s could only make a maximum of $300,000 a year, you would not have any shortage of very qualified men and women seeking the jobs.

I think that most of the people running companies today are motivated and pay is a small portion of the motivation.