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• All my books take a long time to research. I spend several months researching before I start writing, and in the middle of writing I often have to stop and look up stuff. At my local library, I am one of the best customers! The research takes several months.

  Linda Sue Park

  Topics in Uncategorized

  Tags in Customers, Local

• Large organizations don’t worship shareholders or customers, they worship the past. If it were otherwise, it wouldn’t take a crisis to set a company on a new path.

  Gary Hamel

  Topics in Uncategorized

  Tags in Shareholders, Customers

• Reduce the layers of management. They put distance between the top of an organization and the customers.

  Donald Rumsfeld

  Topics in Uncategorized

  Tags in Layers, Customers

• We need to take excellent care of our customers, and do so at a profit.

  Gerard Arpey

  Topics in Uncategorized

  Tags in Customers, Profit

• Our customers call and e-mail us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company.

  Tony Hsieh

  Topics in Uncategorized

  Tags in Customers

• If you fire people, you fire customers.

  Ferdinand Piech

  Topics in Uncategorized

  Tags in People, Customers

• This merger is a logical next step that creates substantial value for customers and stockholders of both AT&T and BellSouth. It will benefit customers through new services and expanded service capabilities.

  Edward Earl Whitacre Jr.

  Topics in Service

  Tags in Customers, Benefit, Capabilities

• Repetition makes reputation and reputation makes customers.

  Elizabeth Arden

  Topics in Uncategorized

  Tags in Repetition, Reputation, Customers

• Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

  W. Edwards Deming

  Topics in Business, Service

  Tags in Project, Customers, Your, Friends, Profit, Repeat, Boast, Them, Bring, Come

• A client twixt his attorney and counselor is like a goose twixt two foxes.

  Topics in Chinese Proverbs

  Tags in Goose, Foxes, Customers, Client

• If you can’t turn yourself into your customer, you probably shouldn’t be in the ad writing business at all.

  Leo Burnett

  Topics in Business

  Tags in Customers, Client

• You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new.

  Steve Jobs

  Topics in Uncategorized

  Tags in Built, Customers, Client

• I design for real people. I think of our customers all the time. There is no virtue whatsoever in creating clothing or accessories that are not practical.

  Giorgio Armani

  Topics in Uncategorized

  Tags in Customers, People, Design

• Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.

  Tim Berners-Lee

  Topics in Uncategorized

  Tags in Always, Customers, Certain, Problems, Need

• Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.

  Ross Perot

  Topics in Uncategorized

  Tags in Spend, Customers, Time, Face

• Your most unhappy customers are your greatest source of learning.

  Bill Gates

  Topics in Business

  Tags in Customers, Greatest, Learning

• When you are skinning your customers, you should leave some skin on to grow again so that you can skin them again.

  Nikki Giovanni

  Tags in Customers, Skinning

• In the 9th grade I began my first wage work for the West Side Drug store delivering prescriptions and sundries on my bicycle to customers who called in orders.

  Vernon L Smith

  Tags in West, Prescriptions, Customers

• The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

  Peter Ferdinand Drucker

  Tags in Marketing, Customers

• Your company’s most valuable asset is how it is known to its customers.

  Brian Tracy

  Tags in Customers, Valuable